In this context, I would like to inform you of the steps Open Pricer is taking to mitigate the risks for our employees and to ensure the continuity of our service.
On Monday 16th of March we made the decision to switch to 100% homework for our entire team. We had already taken necessary steps to ensure remote working equipment was available for all our staff and provided training for effective communication and best practices for working from home.
For our customers the operation of the platform, the support procedures (including contact emails) and the response time remain unchanged. All meetings will take place virtually using GoToMeeting or GoogleMeet platforms. We are confident that our customers will experience no change in the quality of service they receive from Open Pricer.
It is too early to predict the consequences of this unprecedented crisis. We are currently studying what could be the impact, risks and opportunities in the area of pricing. We will share with you the fruit of our reflections in the coming days.
In the meantime, stay safe and let me know if you have any question.